Velvac and Coach-Net partner for Road-iQ Launch at RVIA

Tuesday, December 1, 2015

Coach-Net, a leading provider of RV-specific OEM roadside assistance, and Velvac, Inc., the leader in RV vision systems, have partnered to provide enhanced uptime, safety, and security services to RV owners. The new services were made possible by the product launch of Velvac’s new Road-iQ system. Coach-net utilizes Road-iQ’s 4G LTE cellular services and diagnostic features to offer a cloud-based service program called Smart ProtectSM — the RV industry’s first fully connected vehicle solution. 

“We’re delighted to be partnering with Coach-Net to bring a new level of connectivity to the RV industry,” said Velvac CEO Jeff Porter. “With Road-iQ and Smart Protect, service and technology connect in real time.”

At the heart of this offering is Road-iQ, a ground breaking 4G LTE enabled connected vehicle platform which features enhanced vision, recording, and security features uniquely suited to improving the safety and convenience of the RV experience.  The system delivers comprehensive vehicle diagnostics to the driver, and remotely to Coach-Net’s customer service center, thus enhancing roadside assistance by providing information on potential fault conditions before a breakdown occurs. With Road-iQ’s cloud-based communications and location tracking, Coach-Net’s Smart Protect service can pre-emptively direct drivers to the nearest dealer capable of servicing their vehicle.  

“Today’s drivers demand the services that technology makes possible. They want real time delivery and a personalized experience that fits their needs,” said David Ostlund, Coach-Net president. “Coach-Net’s Smart Protect cloud-based solution elevates connected vehicle technology to a level of service and convenience unsurpassed in the RV market today.”

Using the latest privacy protection technology, Smart Protect’s cloud-based services (such as roadside assistance, RV technical assistance, remote monitoring of vehicle diagnostics and proactive approach to service appointment setting, concierge services, remote lock out, emergency crash response, emergency weather alerts and warnings) are now just a screen tap away.